Privacy Policy

Your privacy is critically important to us.

Effective Date: 13Jun2023

Delly Travels (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and protect your information when you visit our website, www.dellytravels.com (the “Website”).

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details.
  • Payment details, including credit card or bank information (processed securely through third-party payment processors).
  • Passport details or government-issued identification for travel bookings.

b. Non-Personal Information

  • IP address, browser type, and operating system.
  • Browsing behaviour and pages visited on our Website.
  • Cookies and similar tracking technologies.

c. Sensitive Information

For certain travel bookings, we may collect sensitive information, such as health conditions or dietary restrictions, to better accommodate your travel needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. To process travel bookings, payments, and itinerary management.
  2. To communicate with you regarding your bookings or inquiries.
  3. To improve our Website, services, and customer experience.
  4. To comply with legal and regulatory requirements under Nigerian law.
  5. To send promotional offers and updates (only with your consent).

3. Legal Basis for Processing

Under the Nigerian Data Protection Regulation (NDPR), we process your personal information based on:

  • Your consent.
  • The necessity of fulfilling a contract (e.g., booking services).
  • Compliance with legal obligations.

4. How We Share Your Information

We may share your information with:

  1. Travel Partners: Airlines, hotels, and other travel service providers to fulfill your booking.
  2. Payment Processors: To securely process transactions.
  3. Third-Party Service Providers: For email marketing, analytics, or website hosting.
  4. Legal Authorities: When required to comply with Nigerian laws or protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Deliver targeted advertisements.

You can disable cookies through your browser settings, but doing so may affect the functionality of our Website.

6. Data Security

We implement industry-standard measures to protect your information, including encryption and secure servers. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Under NDPR, you have the following rights:

  • Access and request a copy of your personal data.
  • Request correction or deletion of your data.
  • Opt-out of receiving marketing communications.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]

8. Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, particularly the NDPR.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

  • Email: hi@dellytravels.com
  • Phone: 00234-80-2209-3874
  • Address: Block 15, Ado-Odo/Ota Shopping Complex, Osi, Ota, Ogun 112212.

Last Updated: 10Dec2024

Scroll to Top